Community Channels
Zencoder has active community spaces where you can get help, report issues, and share workflows:Join Our Discord Server
Engage with the community through topic-focused channels and live discussions
Join Our Reddit Community
Connect with developers and the Zencoder team in our active Reddit community
Community Standards
Guidelines for all community spaces: What We Encourage:- Helpful, constructive discussions about development and Zencoder
- Sharing knowledge, tips, and best practices
- Respectful questions and feedback
- Supporting fellow community members
- Hate speech, harassment, or discriminatory language
- Offensive, inappropriate, or disrespectful content
- Self-promotion, spam, or promotional links
- Off-topic discussions that derail conversations
- Sharing personal information or doxxing
- Trolling, flame wars, or intentionally disruptive behavior
Share Your Feedback
Submit Feedback
Feedback form — goes directly to the product and engineering teams
Getting Support
Community Support
General questions, workflow advice, non-urgent issues
Email Support
Account issues, billing, sensitive matters
When reporting issues, providing detailed debug information helps us resolve your problem faster. Check out our guide on gathering debug information to learn how to share operation IDs, logs, and other helpful details.
Social
Twitter/X
Updates and announcements
Company news
YouTube
Tutorials and demos